Veterinary Receptionist (Care Coordinator) - Broad Street Veterinary Hospital

**PetVet Care Centers' Broad Street Veterinary Hospital** is currently seeking a **Veterinary Receptionist (Care Coordinator)** to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. **Because life is better with pets.** We deliver the **Ultimate Care Experience — every pet, every client, every time.** That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than **420 locally led hospitals** and over **11,000 team members nationwide**, we offer: * Local autonomy with national support * Career mobility and development opportunities * A collaborative, inclusive environment where your wellbeing comes first **You care for pets. We care for you.** **Position Overview** Join our team as a **Care Coordinator** who contributes to the success of a high\-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. **Broad Street Veterinary Hospital** has been a cornerstone of Richmond, VA veterinary care since 1938, building generations of client trust through a holistic, prevention\-first philosophy and a consistent commitment to delivering the highest standard of care. As one of the longest\-running AAHA\-accredited hospitals in the nation, the practice offers a full range of services from routine wellness, vaccinations, and dental care to advanced surgery, diagnostics, senior pet care, and grooming, all from their beloved pink coral building in the heart of Scott's Addition. If you're looking for a practice with a remarkable 85\-year history, a deeply lo