Non-Certified Pharmacy Technician

Additional Considerations (if any): * **At Hy\-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Pharmacy Technician – Non Certified **Department:** Pharmacy **FLSA** : Non\-Exempt **General Function** : Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. **Core Competencies** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism **Reporting Relations:** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Staff Pharmacists Positions that Report None **Primary Duties and Responsibilities:** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co\-workers as a team to ensure customer satisfaction and a pleasant work environment. * Handles inquiries that do not require a pharmacist’s expertise and judgmen