Business Analytics Consultant Senior

**Job Profile****Position Overview** ===================== At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Consultant Senior within PNC's Risk organization, you will be based in Pittsburgh, PA or Birmingham, AL. The Senior Business Analyst Consultant serves as a strategic partner between business stakeholders and technology teams, driving enterprise\-wide initiatives that improve business performance, operational efficiency, and customer outcomes. This role leverages advanced analytical, consulting, and leadership skills to identify business needs, translate complex requirements into actionable solutions, and guide organizations through transformation initiatives. The Senior Business Analyst Consultant works across multiple business functions, providing data\-driven insights, process optimization recommendations, and strategic guidance to support organizational goals and continuous improvement. Key Responsibilities: 1\. Business Requirements Discovery \& Analysis * Lead workshops, interviews, and stakeholder discussions to elicit, analyze, validate, and document complex business requirements. * Translate business objectives into detailed functional and non\-functional requirements, user stories, and acceptance criteria. * Ensure alignment between business priorities, operational needs, and technology solutions. 2\. Strategic Business Process Improvement * Evaluate current business processes, workflows, and operating models to identify inefficiencies, risks, and improvement opportunities. * Recommend and implement process enhancements that increase productivity, quality, compliance, and customer satisfaction.