Observability Architect

Troy, NY, United States (On\-site) Contract (5 months 23 days) Published 5 hours ago incident management Power BI root cause analysis observability documentation skills sql database AWS cloud platform production support Senior observability Architect responsible for platform modernization, Grafana Cloud migration, operational excellence, production support readiness, and enterprise observability strategy across hybrid cloud environments. **Core Responsibilities:** * Lead observability strategy, architecture, and operational excellence initiatives. * Provide servant leadership to Operations and Production Support teams. * Own end\-to\-end design across all layers (infra end user); define standards, SLOs, signal model * Drive continuous improvement programs focused on reliability, system health, and MTTR reduction. * Ensure operational readiness and supportability of all platform changes before production deployment. **Observability Platform Modernization:** * Mature the enterprise observability platform and lead migration from New Relic to Grafana Cloud at scale. * SLO/SLI design, anomaly detection (Sift), predictive alerting * Design observability standards for AWS and on\-premises hybrid environments. * Standardize telemetry collection using Grafana Alloy and OpenTelemetry. * Develop enterprise monitoring, logging, tracing, dashboarding, and alerting frameworks. **Grafana \& OpenTelemetry Architecture:** * Architect solutions leveraging Grafana Mimir, Loki, Tempo, IRM, and Grafana Cloud. * Define instrumentation patterns and validated templates for infrastructure, applications, and distributed services. * Design dashboards, alerts, service health views, SLIs, SLOs, and error\-budget monitoring. * Ensure telemetry quality, scalability, and governance across the organization. **Production Support \& Operational Readiness:** * Own production support intake, triage, escalation, and stakeholder communications. * Validate monitoring, alerting, loggi