Customer Service Rep -

Dal\-Tile is seeking an exceptional **Customer Service/Warehouse Associate** to join our TEAM! The **Customer Service/Warehouse Associate** will need someone responsible for providing a variety of support such as servicing walk\-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Expected base pay rates for the role will be between $17\.02/hr and $21\.26/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long\-term incentive packages, and other company\-sponsored benefit programs. **Primary Objective** Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. **Primary Function and Scope:*** Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. * Addresses and resolves customer complaints (returns and order errors). * Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. * Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. * Waits on customers and prepares sales slips. * Produces daily sales reports. * Performs