Shampoo Technician

Introduction Join the team at reborn. hair \+ scalp spa, where we create a relaxing luxury head spa experience while helping guests achieve healthier hair and scalp. We are looking for dependable, friendly individuals who enjoy providing exceptional customer service in a peaceful spa environment. Training No cosmetology license is required for this position. No previous head spa experience is necessary. We provide paid training in all reborn. hair \+ scalp spa treatments, guest care, and salon service protocols. Responsibilities * Perform luxury head spa and scalp treatments after completing paid training. * Welcome every guest with a warm, professional, and relaxing attitude. * Shampoo, cleanse, and prepare guests for customized scalp and hair treatments. * Learn and perform reborn. hair \+ scalp spa treatment protocols and guest care standards. * Educate guests on their treatments and help create an exceptional spa experience. * Work closely with the Salon Coordinator and other team members to ensure a smooth daily workflow. * Work together with the team to maintain a clean, organized, and welcoming salon throughout each shift. * Sanitize shampoo bowls, treatment beds, tools, and workstations after each guest. * Fold towels, assist with laundry, restock treatment supplies, and prepare treatment areas for the next guest. * Help keep shampoo stations, treatment rooms, common areas, and guest spaces clean and inviting. * Assist with opening and closing responsibilities as assigned. * Capture photos and videos of services, products, and salon activities when requested. * Assist with social media content by contributing to the salon’s online presence with a minimum of three posts per week or as directed. * Notify the Salon Coordinator of supplies that are running low, maintenance concerns, or guest issues requiring attention. * Maintain a positive attitude, professional appearance, and strong customer service at all times. * Support fellow team members and help