Business Systems Analyst Consultant

**Job Profile****Position Overview** ===================== At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Lending Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, TX. As a Business Systems Analyst Consultant within Lending Technology your key responsibilities will include, but are not limited to: * Partner with product owners, business stakeholders, development teams, testing teams, operations, risk, and compliance to support delivery of collections capabilities within the Lending Technology CPR program. * Translate business needs into clear, actionable deliverables including user stories, process flows, acceptance criteria, and implementation\-ready requirements * Support both functional and technical requirements, including work related to Debt Manager and Java\-based systems * Conduct discovery sessions to gather, clarify, and document business and system requirements * Create, refine, and manage user stories to ensure alignment with business objectives and delivery timelines * Document current\-state and future\-state processes to support process improvement and system enhancements * Analyze data trends and perform database queries to validate business processes and identify issues or opportunities * Support API integration efforts by defining and validating integration requirements across upstream and downstream systems * Research and resolve issues through collaboration with business, development, and testing teams * Act as a liaison across teams to ensure requirements are clearly understood, implemented correctly, and vali