RN Patient Services Manager III - Perinatal Services

**Description** Our Perinatal Services Department is comprised of Lactation Consultants, Perinatal Educators, Birth Certificate Registrars, Car Seat Technician and a Newborn Screening Coordinator. Our services include breastfeeding support, pregnancy and parenting classes, completion and filing of birth certificates with the local and state departments of Vital Statistics, infant safety seat checks and State mandated infant screening. Our team consists of Registered Nurses, Educators, Child Passenger Safety Technician and Administrative staff who are committed to delivering high quality and compassionate care with a family centered approach. Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well\-being of the communities we serve across North Carolina. Summary: This position supervising large clinical units. Duties include ensuring that appropriate care and services are available to patients and families, ensures adequate and appropriate clinic staffing on each shift, supervision of nursing staff, medical support staff and utility aide staff, assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues. Provides and facilitates an environment conducive to staff continuing education needs, ongoing unit\-based educational needs and orientation of staff members. Responsibilities: 1\. Patient Care\- Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals /paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides. 2\. Human Resource Management\- Effectively manages human resources. Creates an environment conducive to recr