Desktop Support Engineer

**Description** **Company Overview:** When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end\-to\-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end\-to\-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud \& Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. **Position Overview:** **Term: 9\+ months** **Location: Portland, OR** **Pay: $20\.00\-$25\.00; commensurate with experience** **Hours: 8 am – 5 pm local time** The Desktop Support Engineer (L1\) provides first\-level technical support for end\-user computing environments across corporate offices. Responsible for handling routine incidents and service requests, ensuring timely resolution while maintaining high customer satisfaction. Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM\-driven service delivery. **What you will do as the Desktop Engineer:** *The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the posi