Customer Support Agent

<p><span>Are you ready to excel in a dynamic work environment where your engagement and enthusiasm shine? We're seeking individuals who thrive in fast-paced settings and possess a genuine passion for serving customers. As a key member of our customer service department, you'll collaborate within teams and work autonomously to ensure exceptional customer experiences every step of the way.</span></p><div><p><span>In this role, you may also have the opportunity to support across departments, including credit card-related tasks, and collaborate with colleagues in other countries, such as Sweden. This makes the position a great fit for someone who enjoys variety, teamwork, and learning new areas of the business.</span></p></div><div><p><span>While experience in the service industry—especially within banking, finance, or call centers—is beneficial, we welcome candidates with a range of backgrounds, including retail or similar fields. Whether you’re an experienced professional or eager to explore a new career in customer service, we believe in nurturing talent and providing opportunities for growth.</span></p><p><span>This is a full-time, temporary position.</span></p></div><div><h2><span>Key Responsibilities:</span></h2></div><ul><li><p><span>Engage with customers through chat and email, handling inquiries and providing top-tier support. <br>Manage incoming calls from our credit card and savings account customers.</span></p></li><li><p><span>Support tasks related to credit card services when needed.</span></p></li><li><p><span>Collaborate with colleagues across departments and markets, including Sweden.</span></p></li><li><p><span>Assist with day-to-day office tasks to ensure smooth operations.</span></p></li><li><p><span>Qualifications and Experience:</span></p></li><li><p><span>Excellent communication skills, both written and verbal, with Norwegian as your primary language. <br>Comfortable using phones and computers as your main tools.</span></p></li><li><p><span>A positive and approachable attitude, committed to contributing to a supportive and friendly work environment.</span></p></li><li><p><span>Prior experience in customer-facing roles is preferred, especially within retail or related fields.</span></p></li><li><p><span>A genuine interest in helping people and addressing their needs.</span></p></li><li><p><span>Fluent Norwegian language skills.</span></p></li></ul><div><h2><span>We Offer:</span></h2><ul><li><p><span>A vibrant and inclusive workplace located in the heart of Bergen city center at Torgallmenningen.</span></p></li><li><p><span>Opportunities to work remotely as needed, fostering flexibility and work-life balance.</span></p></li><li><p><span>Exposure to an international environment within a rapidly expanding company.</span></p></li><li><p><span>The opportunity to gain experience across departments and collaborate with colleagues in other markets.</span><br></p></li></ul></div><div><p><span>Please submit your CV and application letter in Norwegian.</span></p></div>