Platform Engineer — Cloud Infrastructure (SMTS)

*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.* Job Category Software Engineering Job Details **About Salesforce** Salesforce is the \#1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level\-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Platform Engineering — Cloud Infrastructure Overview of the Role The SMTS role is part of our Platform Engineering team within the Cloud Infrastructure organization. Platform Engineering is made up of platform engineers, SREs, and DevOps specialists who design, build, and operate the internal developer platform powering hundreds of Kubernetes clusters across AWS, Azure, GCP, and OCI. Whether we are automating cluster lifecycle management, hardening our GitOps delivery pipelines, or architecting autonomous agents to manage production systems, we strive to give every product team a fast, secure, and reliable path to production. We are looking for a Senior Member of Technical Staff with strong AI/ML software engineering expertise to build the next generation of intelligent, self\-healing platform tools. Instead of managing GPU hardware, your focus will be applying AI solutions directly to infrastructure and operations problems. You will write core platform services in Go and Python, design multi\-agent workflows to automate complex operational tasks, build RAG systems over engineering documentation, and act as the core AI amplifier —