Computer Prep Technician

In 2023, TechGen and Aligned Technology Solutions, both award\-winning Managed IT Service Providers, merged – forming the premier company of Teal. Teal is an advanced IT services that assists small\- to medium\-sized organizations in strategically leveraging their technology. With roots dating back to 2000, the company differentiates itself from its competition through world\-class concierge service, business\-focused support, and sophisticated cybersecurity and compliance knowledge. Our employees are empowered to explore their creativity, pursue their passions, and achieve personal growth through their work experience with us. Teal is committed to fostering an environment in the workplace that promotes diversity, equity, and inclusivity \- where all employees are valued, respected, and provided with equal opportunities. We are looking for an individual who: * Loves helping people * Is committed to excellence * Is forward thinking **Job Overview**: Under the direction of the Service Manager, the Computer Prep Technician is an integral part of the Professional Services Team. You will play a crucial role in ensuring the smooth and efficient preparation of computer systems for our clients. Responsibilities will involve configuring, testing, and deploying hardware and software to meet client needs. Additionally, you will be responsible for diagnosing and resolving technical issues to maintain optimal system performance. The ideal candidate should possess strong technical knowledge, excellent problem\-solving skills, and a customer\-centric approach. This is a full\-time, onsite position based in our Minneapolis office. Please note that relocation assistance is not provided. **Essential Functions** * Work with our clients in a Professional Services capacity, specifically configuring laptops, desktops and workstations for multiple users and clients. * Provide timely workstation builds in a pleasant and helpful manner. * Participate in Help Desk coverage and oth