Lead Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Lead Field Service Representative. The expected annual salary range for this role is $97000 \- $143000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. **What you’ll do:** ------------------- **Introduction to the role:** Eaton’s Engineering Service \& Systems Division is seeking a Lead Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: * Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers * Provide 24/7 on\-call availability in field service engineering and technical support for electrical power distribution equipment * Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions * Develop and maintain strong working relationships with customers, service shops, and other organizations * Possess knowledge of UL, NEMA, and NEC standards. * Generate timely and accurate service reports on work, product performance, and warranties. * Manage multiple projects independently * Mentor less experienced technicians **Team Benefits:*** Guaranteed 40\-hour base pay, eligible for overtime and travel premiums * Career growth, mentorship and safety training * Company vehicle, toolkit, and phone * Tuition assistance for ongoing learning * Leads program with bonus pay * Opportunities across 32 service branches **Qualifications:** ------------------- **Basic Qualifications** * High School Diploma or higher with a minimum of 5 years of field