IT Business Relationship Manager

IT Business Relationship Manager**The Opportunity:** Act as the first point of escalation on behalf of the data center customers. Provide in\-depth support and lead problem\-solving and implementation efforts for mission owner applications. Be well\-versed in engineering lifecycle processes and understand Data Center operations. Solve routine problems of limited scope and complexity and refer more complex issues to higher levels when needed. **You Have:** * 3\+ years of experience in IT and data management * Experience using Microsoft Office tools, including Word, PowerPoint, and Excel * Knowledge of customer services and data center technologies * Ability to be detail\-oriented and comfortable working in a fast\-paced environment * Ability to be flexible and adapt to evolving processes and priorities * Secret clearance * Associate’s degree **Nice If You Have:** * Experience with network, systems administration, or systems engineering * Knowledge of commercial cloud environments such as AWS and Azure * Ability to be a self\-starter who can manage their time and priorities successfully * Ability to be collaborative and work independently * Ability to be dedicated to completing projects in a timely manner * Possession of excellent communication skills * Possession of excellent organization skills **Clearance:** Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. **Compensation** At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well\-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work\-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full\-time and par