Cybersecurity Engineer

CPI Security is looking to hire a Cybersecurity Engineer to join our IT Operations and Security team based in Charlotte, North Carolina. At CPI Security, we help families and businesses protect what matters most through customized security, smart home technology, and award\-winning service. Founded in Charlotte in 1991, CPI has grown into the 8th largest security provider in the U.S., according to the 2026 SDM 100 rankings, while staying true to our local roots and community\-focused culture. As one of the few providers that designs, installs, monitors, and services its own systems, CPI offers employees the opportunity to work with innovative technology, serve customers with care, and make a real impact in the communities we call home. The Cybersecurity Engineer will help own security operations across detection, investigation, incident response, remediation, and continuous improvement. This is not a monitoring\-only role. The ideal candidate is a hands\-on security professional who can independently triage and resolve security events, tune detection tools, reduce alert noise, and partner with IT teams to strengthen CPI's security posture. This role works across endpoint, identity, email, network, cloud, and hybrid environments to improve threat detection, incident response processes, and overall operational security. ### **Security Operations \& Incident Response** * Own the security alert lifecycle, including triage, investigation, containment, remediation, and documentation. * Lead and support incident response activities, including root cause analysis and post\-incident improvements. * Develop and maintain incident response playbooks, SOPs, and repeatable security processes. * Document findings and communicate security risks to technical teams and leadership. ### **Detection Engineering \& Tool Optimization** * Tune and optimize SIEM, EDR/XDR, IAM, email security, and vulnerability management tools. * Improve detection accuracy, reduce false positives,