IT Support Engineer Tier 3

**IT Support Engineer Tier 3** **MUST BE LOCAL AND WORK AT OFFICE.** We are seeking an **on\-site** IT Support Engineer to work with our IT \& Web Development team. The ideal candidate will have an all\-around understanding of different IT systems and technologies and will work directly with our Senior Systems Administrator. The ideal candidate should also demonstrate problem solving and troubleshooting skills, be able to work well with a team, but also work unsupervised to complete tasks, have good time management and communication skills, and be able to juggle several projects simultaneously. You should be able to adapt to new technologies, learn new skills, and provide feedback with relative ease. Must have reliable transportation and be able to provide on\-site assistance at our other properties on occasion. **RESPONSIBILITIES:** * Maintain and monitor server rooms (on\-premises private cloud/hardware) that include Edge, Core and DMZ Firewalls/Routers (Unifi EFG \& pfSense), Reverse Proxy Servers (HAProxy), Cache Servers (Varnish), SSL Certs (ACME/Lets Encrypt), IPS/IDS, Linux Distros (Red Hat, Rocky, Ubuntu, Debian, etc.). * Manage our on\-premises/cloud websites and SAAS services such as Office 365 Apps (Outlook/Exchange Online, Power Automate, Planner, etc.) and Zoho Project, Sprints, and Learn. * Manage our Virtualization Environments running vCenter and Proxmox (ESXi/PVE hypervisors) along with Windows Workstations and Windows/Linux Servers. * Hardware management of HP Servers, QNAP NAS Drives, Ubiquiti Network Equipment, Hubitat Smart Hubs, Thin Clients, Printers/Scanners, Mobile Devices, 100\+ IP Cameras, and various other network and IoT devices. * Managing email, communication, and automation platforms including Microsoft 365 (Exchange Online, Teams, and related services). * VoIP Administration that includes configuring, supporting, and maintaining our on\-premises SIP/Unified Communications PBX System, specifically 3CX, configuring hard phones and s