Store Systems & IT Support Engineer

Overview: The Store Systems \& IT Support Engineer is responsible for the support, administration, and continuous improvement of retail store systems and end\-user technology across the organization. This hybrid role combines:* Ownership of Point of Sale (POS) and retail technology platforms * Advanced end\-user support and escalation management * Leadership in incident response, system optimization, and technical initiatives The role ensures high availability of revenue\-critical systems while delivering excellent support experiences for store and corporate users. This position also serves as a technical leader and mentor, helping guide support operations and contributing to IT strategy and continuous improvement. Job Locations: US\-WA\-Seattle Address: 1320 4th Ave Our Culture: If you’re a people person, you’re a PCC person. Maybe it’s our co\-op roots, or maybe it’s our Northwest nature, but we embrace stewardship and take action because we care. As one of the most trusted grocers in Seattle, we foster high standards and look to our staff members to build trust by acting with integrity — toward our members and shoppers, and toward each other. PCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We value all the individual differences, life experiences, knowledge, self\-expression, unique capabilities and talent that our staff members invest in their work, stores and communities. Valuing diversity is a significant part of our culture, our values and PCC’s success. PCC provides equal employment opportunities to all staff members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Main Job Responsibilities: **Store Systems (POS) Ownership** -----