Lead Digital Product Manager / Zelle Digital Payments

**About this role:** Wells Fargo is seeking a **Lead Digital Product Manager** to support the strategy, delivery, governance, and ongoing optimization of the Zelle digital payments experience within **Consumer Banking and Lending (CBL)**. For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com. This role will manage customer\-facing web and digital journeys, including public site content, onboarding experiences, messaging, and release readiness, while partnering across product, technology, risk, legal, compliance, fraud, marketing, and external partners to deliver secure, compliant, and customer\-first payment experiences. **In this role, you will:** * Act as key participant in large\-scale planning; Use data, market research, payments knowledge, and stakeholder input to inform product strategy, Objectives and Key Results (OKRs), roadmap decisions, and future enhancements * Influence product strategy for the business line requiring in\-depth evaluation of multiple factors including intangibles or unprecedented factors; Translate business, customer, risk, compliance, and operational needs into clear product requirements and epics * Lead a broad team of product professionals to meet deliverables and drive new initiatives; Support the Zelle digital experience across web, mobile, online, onboarding, and customer messaging channels * Lead the development and execution of complex business plans, programs and initiatives which have impact across the enterprise with broad impact; Manage the product roadmap, backlog, and delivery priorities for Zelle and related digital payment capabilities * Make decisions in product strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements; Govern Zelle customer\-facing messaging, including alerts, bilingual English and Spanish content, educational content, error messages, public site upd