Alarm Servce Technician

Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum\-grade protection is backed by award\-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. **Position** **Overview:** We are currently seeking a determined **Alarm Service Technician** who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. The Alarm Service Technician is a hands\-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low\-voltage electronic security equipment. **Key** **Responsibilities****:** * Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others. * Ability to troubleshoot technical problems. * Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc. * Driving to customer homes to perform service. Occasional lifting, carrying (**up to 30 pounds**), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling. * Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair. * Customer education and training including a system demonstration. * Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations. * Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service. * Identify opportuni