Mediation Support Specialist (Legal Services/Administrative Support)

**Description** **Mediation Support Specialist (Legal Services/Administrative Support) \- 2026\-71** **Overview** You will work with a dedicated group of professionals and will be responsible for providing administrative support on mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem\-solving skills. This is a fully remote position. The successful candidate will reside within a 125 mile radius of their assigned AAA office. The position's starting annual salary range is based upon location, with quarterly incentive opportunities.* San Antonio, TX \| Charlotte, NC \| Miami, FL \- $49,500 \- $52,000 * Atlanta, GA \| Buffalo, NY \| Dallas, TX \- $52,000 \- $55,500 * Johnston, RI \| Houston, TX \| Minneapolis, MN\- $53,000 \- $56,500 * New York, NY \- $62,000 \- $65,500 * Chicago, IL \| Voorhees, NJ \- $55,000 \- $59,000 * Boston, MA \| Piscataway, NJ \- $58,000 \- $61,500 The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non\-profits to work for by the Non\-Profit Times, our employees enjoy rewarding careers in a fast\-paced, results\-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid\-time\-off benefits. **RESPONSIBILITIES:*** Assists in administering mediation cases; communicates regularly with parties, party representatives, and mediators by telephone, email, video conferencing, and letter; performs scheduling and o