Ticket/Gate Agent LOD Italian (Customer Service Agent) - DTW

**United States, Michigan, Detroit** **Airport Customer Service** **23\-Jun\-2026** **Ref \#: 33066** **LinkedIn Tag: \#LI\-LR3** **Starting Pay: $22\.05 per hour** ### **How you'll help us Keep Climbing (overview \& key responsibilities)** **Internal Movement Eligibility:** Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration. At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. As a Language of Destination (LOD) Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work. Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week. Watch this job preview to learn more about the benefits and responsibilities of this career opportunity at Delta. All customer service agents are required to work consistently in public areas and be able to understand and respond to a variety of questions about travel information. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. This position require