Customer Experience, Product Marketing Manager, Cisco IQ

**The application window is expected to close on:** 07/07/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. **Title:** Customer Experience, Product Marketing Manager, Cisco IQ Grade 12 The Customer Experience (CX) Marketing team’s role is to differentiate and elevate Cisco as an advanced customer experience that is personalized, proactive, and predictive. **About the Role:** As the Product Marketing Manager for Cisco IQ you will integrate deep market insight and technical acumen to drive product positioning, messaging, and go\-to\-market (GTM) execution. You are responsible for driving the overarching product marketing strategy and execution for Cisco CX. Key Responsibilities * Scope\& Leadership: Lead the product marketing vision and narrative for Cisco IQ. Represent product marketing in executive and industry settings, forge strategic partnerships, and drive organization\-level changes to processes, tools, and operating models. * Go\-To\-Market (GTM) Strategy\& Execution: Define and champion GTM frameworks and best practices for the organization. Develop and implement comprehensive GTM plans for Cisco IQ that are tightly aligned with product roadmaps, sales priorities, and strategic marketing objectives. * Positioning and Messaging: Define and evolve the narrative for Cisco IQ. Craft positioning and messaging and establish the relevant Bill of Materials (BOM) for Cisco IQ. * Sales\& Field Enablement: Institutionalize enablement excellence across the organization. Define metrics and feedback loops, scale best practices cross\-portfolio, and tie field readiness directly to revenue outcomes. * Market, Customer\& Competitive Intelligence: Shape long\-term market bets and adjacencies. Guide large\-scale investment decisions (e.g., AI models, deployment patterns) and influence product roadmaps. Identify and promote best practices and process improvements to elevat