Southwest Airlines

Supervisor Cargo Customer Service - BWI

Southwest Airlines
US Baltimore, MD, US
Onsite $75k–$77k · announced 2026-06-18
What this role pays in Baltimore
$34K - $52K
Low
$34K
Median
$41K
High
$52K
Official salary benchmark · BLS OEWS 2025

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Job description

**Department:** Cargo Provo \& GSE Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. **Job Description:****\*\*\* For external applicants only:** (1\.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Maryland. (2\.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Cargo Customer Service position at BWI within the last 12 months.\*\*\* Pay \& Benefits Pay of $36\.00 to $37\.50 per hour\*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. **Benefits you’ll love:** * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollar for\-dollar 401(k) Company match contribution of up to 9\.3% of your eligible earnings\*\* * 3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance. * Potential for annual profit\-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit\*\*\* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your

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