UCCE Engineer

Q1 Technologies, Inc.

Aurora, Illinois, USA

Onsite 2026-06-17

Estimated salary · Aurora

~ $125,600 - $212,000

iampro estimate — the employer published no figure

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Job description

UCCE Engineer - Tier 2 RTP, NC (CONTRACT ROLE) A UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with complex contact center environments, including multi-site deployments, integration with Cisco Unified Communications Manager, Cisco Finesse, and other contact center components. Key Responsibilities: Provide Tier 2 technical support for Cisco Unified C