Managed Services Sr. Consultant

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced CARA Managed Services Senior Consultant you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Talent Model. Project Talent Model (PTM) is a talent model that is tailored specifically for long\-term, onsite client service delivery. Recruiting for this role ends on 8/11/2026 **Work you'll do/Responsibilities** Managed Services Senior Consultant will provide Application Managed Services support for R\&D organization for Life Sciences biopharma client. Lead and contribute to end\-to\-end delivery for Generis CARA and associated regulatory technology platforms \- including requirements gathering, solution design, system configuration, content template development, and user acceptance testing. Configure and administer Generis CARA for regulatory document authoring, structured content management, and eCTD\-compliant publishing workflows. Collaborate with Regulatory Affairs stakeholders to design and implement submission\-ready document templates, dossier structures, and publishing pipelines aligned with ICH CTD/eCTD standards. Support integration activities between CARA and upstream/downstream regulatory platforms including Veeva Vault RIM, Lorenz Docubridge, PRISM, or regulatory agency submission gateways. Develop functional specifications, configuration documentation, data flow diagrams, and GxP validation artefacts including IQ/OQ/PQ test scripts and traceability matrices. Manage and resolve L2/L3 ITSM tickets for regulatory AMS engagements within agreed SLA timelines, using ServiceNow and JIRA for incident tracking and reporting. Execute Incident Management, Problem Management, and Change Management activities in line with GxP requirements and ITIL best practices. Perform platform a