Senior Director, IT Infrastructure and Operations

*ConnectWise is an industry and Global leading software company* *with over 3,000 colleagues in North America, EMEA and APAC. As a community\-driven software company dedicated to the success of technology solution providers, our suite helps* *over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.* *Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.* *Game\-changers, innovators, culture\-lovers—and humankind.* *We invite discovery and debate. We recognize key moments as milestones.* *We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.* **Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!** **Location:** Flexible (Remote / Hybrid / Onsite) **Travel:** Up to 20–30% ### **Lead Global Infrastructure. Drive Transformation. Make an Impact.** We're looking for a Senior Director of IT Infrastructure \& Operations to lead and modernize our global technology environment. This is a high\-impact leadership role responsible for delivering secure, scalable, and always\-on infrastructure that powers our business and customer experience. You'll lead a globally distributed team across cloud, network, data centers, and end\-user computing—while shaping the future of our technology through cloud transformation, automation, and operational excellence. If you're passionate about building high\-performing teams, driving large\-scale transformation, and influencing executive strategy, we want to hear from you. ### **What You'll Do** **Lead at Scale** * Build and lead a global team of managers and technical experts across infrastructure, cloud, n