Tech Support Engineer — Incident Specialist
Telavox • Malmö, Nordic, SE
2 positions available in Malmö. Logistics, life sciences, services, and cross-border work with Copenhagen
Telavox • Malmö, Nordic, SE
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IT support professionals provide technical assistance to end users, troubleshooting hardware and software issues, managing user accounts, and ensuring systems run smoothly. They are the first line of support for internal and external users.
The median salary for a IT Support Specialist in Malmö is SEK 510,000 per year. The range is SEK 434K - SEK 594K (P10: SEK 381,600, P90: SEK 712,800). (SCB 2025) Typical US salary range: $45K - $75K. In Europe: €30K - €50K. Cost of living in Malmö is moderate compared to other cities.
Logistics, life sciences, services, and cross-border work with Copenhagen. Logistics and life sciences anchor a market tied to the Oresund region and Copenhagen.
Top industries: Logistics, Life Sciences, Services, Cross-border (Copenhagen).
Many professionals commute to Copenhagen; the bridge crossing takes 35 minutes by train.
IT support professionals typically advance to senior support specialist, IT technician, or transition to IT administration or systems engineering roles. IT support in 2026 is increasingly remote-first with AI chatbots handling first-level triage, making technical depth and soft skills more valuable.
Describe your approach to resolving a complex ticket—focus on methodical troubleshooting, documentation, and how you prevented the issue recurring.
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