Customer Service Representative Jobs in Lausanne

21 positions available in Lausanne. Showing the 8 best matches below. Education and research, health, hospitality, services, and life sciences

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Kundenberater:in Photovoltaik mit Netzwerk – Festanstellung oder Freelance – Lausanne

CHTRITEC AG • Lausanne

14d ago
~ CHF 59,800 - CHF 81,800
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Conseillère ou conseiller service client Online Trading - Tradedirect (Contrat en CDD)

CHBanque Cantonale Vaudoise • Lausanne

26d ago
~ CHF 78,000 - CHF 102,800
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Conseiller.ère Clientèle Service Client

CHBanque du Léman SA • Lausanne

32d ago
~ CHF 78,000 - CHF 102,800
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Kundenberater/in Service Center 100 % (Banking)

CHWorkmanagement AG • Lausanne

69d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater/in Krankenkasse (VBV) / Conseiller(ère) en assurance maladie (AFA)

CHWorkmanagement AG • Lausanne

78d ago
~ CHF 59,800 - CHF 81,800
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Customer service representative

CHSecuritas Direct SA • Lausanne 10

100d ago
~ CHF 98,900 - CHF 135,200
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Customer Service Executive

CHRegus • Lausanne, VD, CH

onsite 8d ago
~ CHF 98,900 - CHF 135,200
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Service client (h/f/d)

CHAdecco • Bussigny-près-Lausanne

24d ago
~ CHF 59,800 - CHF 81,800

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Related Roles in Lausanne

Receptionist Retail Sales Associate Consultant Sales Representative Teacher

Customer Service Representative in Other Cities

Geneva (Geneva) Fribourg (Fribourg) Neuchâtel (Neuchâtel) Bern (Bern) Thun (Bern) Biel/Bienne (Bern) Solothurn (Solothurn) Olten (Solothurn) Basel (Basel-Stadt) Lucerne (Lucerne)
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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Lausanne

The median salary for a Customer Service Representative in Lausanne is CHF 69,500 per year. The range is CHF 59K - CHF 81K. (BFS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Lausanne is very high compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Lausanne Job Market

Education and research, health, hospitality, services, and life sciences. Education, research, and health anchor a market with strong hospitality and life sciences.

Top industries: Education & Research, Health, Hospitality, Life Sciences.

TL provides local transit; startup and research culture strongly emphasizes remote work flexibility.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Lausanne?

iampro.io aggregates listings from 40+ sources (arbeit.swiss, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 21 current Customer Service Representative listings in Lausanne, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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