Customer Service Representative Jobs in Frankfurt

15 positions available in Hesse. Finance and tech nexus with 260K+ fintech, software, and financial services roles

Customer Service Representative - Full Time

United Airlines • Frankfurt am Main, Hesse, Germany

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Teamleiter Customer Service Logistik (w/m/d)

Infraserv Höchst • Frankfurt am Main, HE, DE

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Specialist Customer Service Center (all genders), H World International

H World International - Team Center • Frankfurt am Main, Hessen

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Mitarbeiter (m/w/d) Customer Service Pharma

FERCHAU GmbH Niederlassung Frankfurt • Frankfurt am Main, Hessen

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Related Roles in Frankfurt

UX Designer Graphic Designer Retail Sales Associate Cashier

Customer Service Representative in Other Cities

Munich (Bavaria) Hamburg (Hamburg) Cologne (North Rhine-Westphalia) Stuttgart (Baden-Württemberg)

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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Frankfurt

Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Frankfurt is very high compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Frankfurt Job Market

Finance and tech nexus with 260K+ fintech, software, and financial services roles. Frankfurt's position as Europe's financial capital creates premium fintech and trading technology opportunities.

Top industries: Fintech & Finance, Software, Financial Services Technology, IT Services.

RMV U-Bahn is comprehensive; finance sector supports flexible and remote work for IT professionals.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Frankfurt?

iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, Glassdoor, and more) and uses AI to analyze each posting against your profile. With 15 current Customer Service Representative listings in Frankfurt, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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