Information Technology Internship - Sales Operation

**The Company** We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting\-edge technology and a customer\-centric approach. Our cars have finally arrived in Europe, and with several markets on our expansion roadmap, there has never been a better time to join the team. As our IT Intern support our **Sales Operation Digital Team**, you will be part of the Digital Team that supports our Sales Operation function across Europe. You will assist in managing the daily operation of key digital systems, help identify system issues and improvement opportunities, and collaborate with both business and technical teams to ensure smooth system performance and continuous optimization. This role provides a unique opportunity to understand the full lifecycle of digital product management in the automotive industry — from business process analysis and system improvement, to testing, user training, and rollout. **Mission for the internship:** * Support the **daily operation and maintenance** of Sales Operation systems (Order\-to\-Delivery, Incentive Management, DMS Integration, etc.). * Assist business users in **troubleshooting system issues**, documenting cases, and following up with IT teams for resolution. * **Analyze usage data** and user feedback to identify improvement opportunities and propose system enhancements. * Help **translate business needs into user stories or functional requests** for technical teams. * Participate in **UAT (User Acceptance Testing)**, ensuring that new system releases meet business requirements. * Prepare **training materials and user guides**, and assist in conducting system training sessions for end users. * Contribute to **continuous improvement** by monitoring