IT Tech Support Engineer Sr
Atrium Health
Charlotte, NC, US
Hybrid
2026-06-24
Announced salary
$98k–$148k
Low
$41K
Median
$53K
High
$67K
Market in Charlotte · BLS OEWS 2025
Job description
**Department:**
12398 Enterprise Corporate \- IAS Architecture \& Platform Services **Status:**
Full time **Benefits Eligible:**
Yes **Hou****rs Per Week:**
40 **Schedule Details/Additional Information:**
Hybrid position up to 50% travel in the Carolina Market and surrounding markets.
Senior IT Technical Support Engineers are responsible for leading and executing enterprise infrastructure initiatives, particularly in support of M\&A integrations and clinical technology environments. The role combines strategic technical oversight with hands\-on engineering, including solution implementation, device and network deployment, troubleshooting, and operational support. These engineers work closely with cross\-functional teams to ensure successful integration of systems, support security and compliance requirements, and contribute to governance processes such as budgeting, procurement, and project coordination, while helping drive consistency between architectural design and field execution.
**Pay Range:**
$47\.50 \- $71\.25**Major Responsibilities:**
* Enforces, applies architecture standards/governance, provides input to corporate policies. Collaborates with multi\-disciplinary teams to mitigate risks. Consultants to improve work processes, address information system or operational inefficiencies. Implements existing device security standards. Provides senior\-level consulting to end\-users for solution requirements. Escalates for complex device or application selection. Oversees adherence to change control processes, provides guidance/oversight to team members, representative to enterprise change control, documents architecture/design. Facilitates proactive communication amongst technical teams.
* Responsible for all end\-point devices, including desktop, mobile, and print. Monitors/analyzes environment to prevent issues. Employs tools, rounding, or observation to find improvement opportunities. Analyzes data to identify systemic issues/risks to prevent