Customer Service Representative/Outside Sales

Position Description: Founded in 1976, Team Allied Distribution is the country’s leading independent warehouse distributor of automotive exhaust, with over 390,000 square feet of warehouse capacity throughout 29 facilities strategically located in the Western and Midwestern United States. It is a 100% employee\-owned company with over 220 employee\-owners. Team Allied prides itself on delivering premium\-quality products, competitive pricing, fast\-paced logistical services, and first\-class customer service! BENEFITS PACKAGE Team Allied Distribution provides a comprehensive benefits package, including medical, dental, vision, life, and AD\&D insurance, as well as a 401(k) plan and an Employee Stock Ownership Plan (ESOP). As a 100% employee\-owned company, we take pride in fostering a team of dedicated, innovative professionals motivated by ambitious goals. EMPLOYEE STOCK OWNERSHIP PLAN (ESOP) The Employee Stock Ownership Plan, commonly known as an ESOP, is a retirement benefit for all employee\-owners. Similar to a 401K, only better! The ESOP grants company stock to all eligible employee\-owners and allocates the stock into a trust account as part of their future retirement fund. The ESOP is a fantastic benefit because employee\-owners contribute no personal funds to the plan. JOB DESCRIPTION This role is for Customer Service Representative with Outside Sales position responsible for managing inbound product inquiries, resolving customer service concerns, and executing outbound sales efforts to drive revenue growth. The candidate will handle general inquiries, provide product and service information, and deliver technical support, including fitment guidance, warranty assistance, and product recommendations. In addition, the role includes analyzing customer feedback and identifying opportunities to improve service processes and overall customer experience. Beyond inbound support, the position requires a strong outside sales focus. The candidate will buil