Front Desk Associate-1st and 2nd Shift Availabilty

**Overview** We are seeking a reliable and Guest Services Representative and Van Driver to join our team. The ideal candidate will be responsible for helping out team members check in guests, answer phones, delivery guests request and transporting passengers safely and efficiently, ensuring timely arrivals at designated locations. This role requires a strong commitment to customer satisfaction, team work, communicating with guest check\-ins, safety, excellent driving skills, and the ability to navigate our hotel van to various routes effectively. **Responsibilities:** * Be flexible in regard to work schedule. * Report to work on time, in proper and clean uniform, including name tag. * Must have a valid drivers license and proof of insurance. * Handle all duties according to hotel policies, procedures, internal rules and standards. * Conform to cash handling procedures at all times. * Be knowledgeable about daily hotel operations, be up\-to\-date with all changes, new procedures and events. * Have knowledge about room rates, packages, discounts and promotions and know how to handle each. * Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. * Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. * Be able to operate hotel reservations software competently and efficiently. * Perform guest registration and room assignment and accommodate special requests of all guests. * Be knowledgeable about brand specific reward programs and other frequent traveler programs. * Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). * Know policies and procedures of safe deposit boxes. * Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. * Utilize spare time for cleaning ie: lobby, entran