Consultant, Business Operations

<p>The vision of Enterprise Services is to deliver services that are simpler, better, and faster. This role is member of the Enterprise Services ('ES') Strategy &amp; Operations team, focused on execution, coordination, and continuous improvement. The Consultant of Business Operations is responsible for implementing and continuously improving products across ES in close partnership with the Digital Organization.<br><br>The Consultant maintains an end-to-end operational perspective across ES initiatives, including supporting documentation, use cases, performance metrics, adoption insights, risks, compliance considerations, costs tracking, and value realization. The Consultant will work collaboratively with business and technology partners and support delivery of products aligned with enterprise priorities. The role is primarily execution-focused and supports outcomes across two areas as follows:<br><br><ul><li>20% - Support product planning, prioritization, and implementation activities through coordination, analysis, and facilitation</li><li>80% - Execute and support the implementation of products and solutions aligned to the highest priorities of the Company</li></ul><br><b>Key Responsibilities:</b><br><br><b>Support product planning and Implementation: </b><br><br><ul><li>Contribute to the development and maintenance of a playbook outlining key requirements and best practices for implementing products in TCCC environment, and support efforts to streamline and reduce delivery timelines.</li><li>Support enterprise product planning cycles by gathering inputs, performing analysis, and coordinating across business and technology stakeholders to inform an integrated roadmap.</li><li>Provide analytical support for portfolio prioritization by assessing initiatives against defined criteria such as strategic alignment, value potential, risk, complexity, and resource requirements; surface insights to inform leadership decision-making.</li></ul><br>Track execution progress, m