CrossCountry Mortgage, LLC

Human Resources Benefits Director

CrossCountry Mortgage, LLC
US Cleveland, OH, US
Onsite $162k–$202k 2026-06-18
What this role pays in Cleveland
$95K - $161K
Low
$95K
Median
$122K
High
$161K
Official salary benchmark · BLS OEWS 2025

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Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest\-growing private businesses and has received many awards for our standout culture. **A culture where you can grow!** CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company\-provided short\-term disability, an employee assistance program, and a wellness program. **Position Overview:** The Human Resources Benefits Director leads the strategy, design, and administration of CrossCountry Mortgage’s employee benefits programs, providing strategic oversight of benefits operations including program analysis, vendor management, regulatory compliance, and cost management. This role partners with leadership to align benefits strategy with organizational objectives, ensuring programs remain competitive, compliant, and supportive of employee well\-being. The Human Resources Benefits Director leads the Benefits team in delivering exceptional employee service, operational excellence, compliance, and continuous improvement across health, retirement, leave of absence, and wellbeing programs. **Job Responsibilities:** * Lead the strategy, design, and implementation of comprehensive self\-funded benefits programs including claims analysis, stop\-loss management, trend monitoring, and collaboration with carriers/vendors to manag

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