Commercial & Operations Coordinator (English Speaking)

About EFF Logistics EFF Logistics is a growing logistics and supply chain company providing reliable, flexible and customer\-focused solutions across Europe. Our success is built on operational excellence, strong customer relationships and a hands\-on approach. As we continue to expand, we are looking for a proactive and detail\-oriented Commercial \& Operations Coordinator to support both our commercial and operational activities. This is a key position within our organization, reporting directly to the Managing Director / Commercial Management and working closely with the Operations Team and warehouse team. The Role As Commercial \& Operations Coordinator, you will be responsible for supporting customer accounts, managing administrative processes and ensuring smooth coordination between customers, sales and operations. You will play an important role in order processing, inventory administration, invoice preparation and customer support while helping maintain the efficiency of our daily operations. This role is ideal for someone who enjoys taking ownership, working in a dynamic environment and balancing commercial, administrative and operational responsibilities. Key Responsibilities Commercial Support * Support account managers with daily customer activities * Prepare quotations, customer documentation and reports * Maintain customer records and account information * Follow up on customer requests and inquiries * Assist with customer relationship management * Support commercial projects and business development initiatives Operations \& Administration * Process and monitor customer orders * Manage order administration and documentation * Maintain accurate stock and inventory records * Prepare invoicing information and support billing processes * Ensure data accuracy within ERP and operational systems * Assist with operational reporting and KPI tracking * Support continuous improvement initiatives Coordination \& Communication * Act as a communicatio